Privacy Policy

Who we are

This website is operated for Dr. Nishita S. Shah (The Gynec Clinic). The site provides information about obstetric and gynaecology services, clinic locations in Mumbai, and a way to request appointments.

Medical council registration: MMC Regn. No. 2009/03/0616.

Information we collect

We may collect the following when you use this website:

• Appointment requests: name, phone number, email (if provided), preferred clinic, date, time, and any message you send in the booking form.
• Contact details when you call, email, or message us on WhatsApp from links on this site.
• Technical data that your browser or hosting may log (such as IP address, device type, and pages visited) for security and operation of the site.

How we use your information

We use personal information only to run the clinic website and respond to you:

• To receive, confirm, and manage appointment requests.
• To contact you by phone, email, or WhatsApp about your enquiry or visit.
• To keep a record of booking requests (including copies stored in the website’s admin area).
• To maintain site security and fix technical problems.

Legal basis

We process your information based on your consent when you submit a form or contact us, and on our legitimate interest in operating a medical practice website and arranging consultations. Where health-related information is shared voluntarily in a message, it is used only to respond to your request.

Sharing with third parties

We do not sell your personal data. We may share limited information with service providers that help this website work:

• FormSubmit (or similar form delivery services) to email appointment requests to the clinic inbox until server email is configured.
• Website hosting and email providers chosen by the clinic.
• Google Maps when you open embedded maps or “Open in Google Maps” links (subject to Google’s privacy policy).
• WhatsApp (Meta) when you use WhatsApp links (subject to WhatsApp’s terms and privacy policy).

Cookies and similar technologies

Cookies are small text files stored on your device. This site uses:

• Essential cookies: for example, remembering that you accepted this cookie notice, and WordPress session cookies if you log in to the admin area (visitors do not need to log in).
• Preference storage: we may store your cookie choice in your browser (local storage) so the notice does not reappear every visit.
• Third-party content: embedded maps may set cookies when you interact with them. Google Fonts may be loaded to display typography (your browser requests fonts from Google).

We do not use advertising or profiling cookies on this website by default. If the clinic later adds analytics (for example Google Analytics), this policy should be updated and optional cookies will only be used where required by law and your consent.

You can control cookies through your browser settings. Blocking all cookies may affect how some features work.

Retention

Appointment requests and related emails are kept for as long as needed to manage your care and clinic records, and as required by applicable law and professional guidelines. Technical logs on the server are typically rotated by the hosting provider.

Your rights

Depending on applicable law (including India’s digital personal data rules), you may have the right to access, correct, or delete personal information we hold about you, or to withdraw consent where processing is consent-based. To make a request, contact us using the details below. You may also have the right to complain to a data protection authority.

Children

This website is intended for adults arranging their own care or a dependent’s care. If you believe a child has submitted personal data without appropriate consent, please contact us so we can delete it.

Security

We use reasonable technical and organisational measures to protect information sent through this site. No method of transmission over the internet is completely secure; please avoid sending highly sensitive medical details in free-text fields when a phone or in-person consultation is more appropriate.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date below shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Contact

For privacy questions or requests about your data, contact Dr. Nishita S. Shah at dr.nishitasshah@gmail.com or +91-9833314014, or write to the clinic address shown on the Contact Us page.